Sales & Shipping Policies

finished-2012.jpg

  • Artwork exhibited by BoxHeart Expressions is on consignment and the property of the Artist. Title to the Artwork passes directly from the Artist to the Buyer when it is sold. Copyright remains with the Artist unless the Artist gives signed and dated written consent otherwise.

  • Artwork is priced by the Artist consigning his/her property.

  • BoxHeart accepts all major credit cards: Visa, Mastercard, American Express, Discover and checks made payable to: BoxHeart Expressions. 

  • Please choose your Artwork carefully as BoxHeart does NOT accept returns on any purchase. We are happy to assist in the decision making process by providing additional information about the Artist and his/her Artwork(s), by sending additional images of the Artwork, and by arranging trial "try at home" on approval loans with Artwork(s). 

  • Customers can opt to "try at home" on approval consigned Artwork(s) before making a deposit or purchasing Artwork(s). "Try at home" on approval loans are for the duration of one (1) week from the date recorded on the invoice. After this period, the Customer can chose to either return the Artwork(s) to BoxHeart or purchase the Artwork(s). The Customer bears sole responsibility for one hundred percent (100%) of the retail value of the Artwork(s) against all risks of loss or damage while the Artwork(s) is in his/her possession.

  • To enter into a Payment Plan on Artwork(s) consigned with BoxHeart, the Buyer is required to pay a deposit in an amount that is at least 30 percent (30%) of the retail value of the Artwork(s). This deposit is NOT refundable. BoxHeart places the Artwork(s) on hold and insures against all risk of loss and damage until the Payment Plan is completed. It is the responsibility of the Buyer to make timely payments within a period of three (3) months from the date recorded on the deposit invoice. If the Buyer fails to make timely payments and/or fails to communicate circumstances that may prevent timely payments within this period, the Artwork(s) is no longer on hold for the Buyer and is placed back into inventory or returned to the Artist. The Artwork(s) Title passes directly from the Artist to the Buyer when final payment on the Artwork(s) is made to BoxHeart.

  • Artwork shipped to Pennsylvania addresses will incur PA sales tax of 7%. There is no sales tax when shipping Artwork(s) outside of Pennsylvania.

  • BoxHeart takes the utmost care in packaging Artwork(s) and insures purchases while in transit. However, BoxHeart is NOT responsible for the actions of the shipping carrier while a purchase is in transit to the Buyer. Should a purchase be lost or damaged, BoxHeart will file a claim with the carrier on the behalf of the Buyer. With a valid sales receipt and proper photos of the damage and/or loss, claims are settled within 3 - 4 weeks. Should damage occur while in transit, please take photos and contact BoxHeart right away so we can discuss the next steps. Please retain all of the original packing materials as the carrier may require inspection.

  • For legal reasons, BoxHeart declares the full value of the Artwork(s) for all international deliveries. Please note that the Buyer is responsible for any customs or import taxes on international shipments, which are due upon arrival at the destination country.

  • Contact us anytime with questions!